Employee Experience OR Customer Culture Specialist | AXA kariéra
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Člen skupiny UNIQA Insurance Group
Lidské zdroje a personalistika

Employee Experience OR Customer Culture Specialist

Region Brno
Obor pracovní pozice Lidské zdroje a personalistika
Jazykové požadavky English (C1)
Vhodné pro absolventy no
Mzda by agreement
Typ úvazku full-time, part-time
Do you want to help all of us at UNIQA to live and work well and better?
Are you interested in spending half of your time locally and half of your time on international projects across UNIQA International?
Are you fluent at English and eager to learn and create something that is completely new?

If so, you can find more information below.

We are currently trying to fill two exciting roles for a new team:

Co bude náplní Vaší práce?

What will you do?

EMPLOYEE EXPERIENCE SPECIALIST / EMPLOYEE EXPECIENCE DESIGNER
(full-time, i.e. 1 FTE)

Mission: "Design work relationship between employee and our company as unique experience in all the aspects."

Roles & responsibilities:
  • Describe personas and work with them
  • Co-create internal communication with focus on personas
  • Design employee journey and points of contact/moments of truth
  • Design, describe & unify processes and activities towards employees in points of contact
  • Deliver and steer changes in points of contact
  • Propose changes or new activities in points of contacts
  • Propose and deploy new tools supporting employee experience
  • Co-create employer value proposition
  • Develop&design main value proposition, communication channels & target groups
  • Cooperate with communication on marketing one joint communication effort
  • Be active participant in UNIQA International projects with focus on employee experience and employer branding

CORPORATE CULTURE SPECIALIST / CORPORATE CULTURE DESIGNER / CORPORATE CULTURE DEVELOPER
(part-time, i.e. 0,8 FTE)

Mission: "Help to evaluate, setup, promote and live corporate culture as our main differentiator and the success factor in integration and all things beyond!"

Roles & responsibilities:
  • Maintain regular pulse survey and other connected survey (communication, maintenance, evaluation, results presentation)
  • Conduct and evaluate continuous feedback and evaluation from employees
  • Co-create internal communication in all areas with focus on culture topics
  • Deliver internal events and other activities with focus on culture value promotion and implementation
  • Be active participant in UNIQA International projects with focus on culture transformation

Co od Vás očekáváme?

What do we expect?

Requirements for Employee Experience Specialist / Employee Experience Designer

Must have
  • Strong empathy and focus on internal customer as a human
  • Methodology and process description
  • Structured approach
  • Creativity
  • Beginners mindset approach
  • Willing to travel twice a month (Bratislava-Brno-Praha-Vídeň)
  • Fluent English (international team cooperation)
Nice to have
  • Human centric design experience
  • Customer journey design experience
  • Employer value proposition design experience
  • Human centric design experience

Requirements for Corporate Culture Specialist / Corporate Culture Designer / Corporate Culture Developer

Must have
  • Communication skills
  • Enthusiasm
  • Creativity
  • Will to translate values into daily behavior
  • Willing to travel twice a month (Bratislava-Brno-Praha-Vídeň)
  • Fluent English (international team cooperation)
Nice to have
  • Culture transformation experience
  • Employee engagement experience
  • Human centric design experience

Co Vám nabízíme?

What do we offer?
  • strong and stable company background
  • interesting and perspective work in a pleasant environment
  • corresponding remuneration conditions and above-standard employee benefits
  • continuous professional development

Interested?

Please send us your CV and a short cover letter to explain which role you are interested in and why.

Každý ocení jiné benefity

Flexibilita

  • 5 týdnů dovolené
  • 4 sick days
  • Exkluzivní výhody pro novopečené rodiče – 4 týdny dovolené navíc
  • Pružná pracovní doba
  • Home office

Dobrá dostupnost

  • Ve všech lokalitách sídlíme v centru

Společné akce

  • Teambuildingy
  • AXA day
  • Lunch@AXA
  • Vánoční večírek
  • Společné aktivity v rámci týdne společenské odpovědnosti

Cafeterie

  • Příspěvek 5 000 Kč ročně - lze využít na kulturu, sport, vzdělání a mnoho dalšího

Stravování

  • Stravenky
  • Voda, káva a čaj

Osobní rozvoj

  • Vzdělávací online platforma AXA Know How Klub
  • Online jazykové kurzy
  • Školení v rámci Happy weeks
  • Inovační knihovna

Sport

  • Karta multisport

Zajištění budoucnosti

  • Příspěvky na penzijní připojištění, doplňkové penzijní spoření nebo životní pojištění
  • Slevy na firemní produkty
  • Možnost investovat do akcií AXA